THE ROCK-FLEX™ WARRANTYRockford Chimney Supply, Inc. (RCS), guarantees that the Rock-Flex™ chimney liners and components supplied by it are free from defects in material and manufacturer’s workmanship, and from perforation caused by chimney fire or overfiring caused by you the purchaser, and corrosion. WARRANTY TIME PERIODS and CONDITIONS The Rock-Flex™ warranty is subject to the following: (1) installation of the liner and components in accordance with manufacturers written installation instructions; (2) use of the liner and components only for the lining and relining of chimneys used to vent residential appliances for which the liner was intended; and (3) annual inspection, maintenance, and cleaning of liner, beginning one year after the date of installation and continuing at intervals of no more than twelve months from the date of installation by a nationally certified chimney sweep, Rock-Flex installer, or other qualified chimney professional, who must fill out the appropriate section of the Rock-Flex Maintenance Record. The Rock-Flex™ warranty is further subject to compliance with the following requirements throughout the warranty period: (1) the chimney must have a chimney cap; (2) corrosive chemical chimney cleaners must not be used; (3) plastic bristle flue cleaning brushes are recommended; (4) driftwood, wood or wood pellets containing salt, preservative treated lumber, plastic, or household trash must not be burned in the appliance, or fireplace connected to the liner. In the case of a chimney fire, the liner must be inspected by a nationally certified chimney sweep, Rock-Flex installer, or other qualified chimney professional before reuse. CLAIMS/LIMITATIONS OF LIABILITY This warranty gives you specific legal rights, and you may have other rights which vary from state to state concerning exclusion or limitation of incidental or consequential damages. |
Home | About Us | Site Map | Shipping | FAQs | Glossary | Contact Us | Testimonials | The Sweep Says...