I just wanted to send this off in an email with a few pics. I am not a review person but I am so impressed with your company that I needed to do this.
Eric in customer service was so patient and kind with me his knowledge of your products and how to do the actual install was so helpful, I called 5 different times and each time he was excellent to work with. I work in a concrete dispatch office and I would love to have Eric come in and give a class on customer service. 😊
Your company has it figured out with the DIY videos so helpful and they gave me the confidence that I could do it myself.
The products showed up on time and no damage, we did the install this weekend and it went great!
I’ll be 100% honest I am usually a price shopper once I realized we needed to reline our chimney I found your company on line and I didn’t look anywhere else.
So nice for the consumer to have the package deal with 1 call!
Thank you, KG