Newsletter December 2009


December is the best time of the year for families to get together. Many travel from places far away, in order to be with loved ones.

Sharing great stories in a warm and cozy atmosphere, is what we look forward to all year.

I wish you much joy and happiness with yours, as I do enjoy with my own family.

From my family to yours,

Brad White

Find Out More About Our Napoleon Stoves

Fire Safety Tip For December - Rockford's Woodburning Tips

Top 10 Wood burning Tips from Rockford Chimney Supply

To aid in the prevention of chimney fires and carbon monoxide intrusion and to help keep heating appliances and fireplaces functioning properly, Rockford offers the following safety tips:

1. Check your flue annually. clean as necessary. This reduces the risk of fires and carbon monoxide poisonings due to creosote buildup or obstructions in the chimneys.

2. Keep it clear. Keep tree branches and leaves at least 15 feet away from the top of the chimney.

3. Install a chimney cap and liner to keep debris and animals out of the chimney.

4. Choose the right fuel. For burning firewood in wood stoves or fireplaces, choose well seasoned wood that has been split for a minimum of six months - one year and stored in a covered and elevated location. Never burn Christmas trees or treated wood in your fireplace or wood stove.

5. Build it right. Place firewood or fire logs at the rear of the fireplace on a supporting grate. To start the fire, use kindling or a commercial fire lighter. Never use flammable liquids.

6. Keep the hearth area clear. Combustible material too close to the fireplace, or to a wood stove, could easily catch fire. Keep furniture at least 36" away from the hearth.

7. Use a fireplace screen. Use metal mesh or a screen in front of the fireplace to catch flying sparks that could ignite or burn holes in the carpet or flooring.

8. Install smoke and carbon monoxide detectors. Place detectors throughout the house and check batteries in the spring and fall. When you change your clocks for Daylight Savings Time, remember to check your batteries.

9. Never leave a fire unattended. Before turning in for the evening, be sure that the fire is fully extinguished. Supervise children and pets closely around wood stoves and fireplaces.

10. Rockford recommends annual inspections, repeat number 1.


Why Napoleon® Wood Burning?

The answer is quite simple. No other hearth manufacturer in North America has perfected wood burning technology to the level that Napoleon has... perfecting true craftsmanship to last a lifetime.

Years of research, strict quality testing and patented wood burning technology have surpassed critical standards, providing you with the cleanest, most efficient wood burning products. Napoleon products are backed by the President's Limited Lifetime Warranty, guaranteed to give you the solid performance you deserve.

Best Burn Times In The Industry

Napoleon® Wood Burning products offer state-of-the-art technology, unlike any others, completely utilizing the firebox chamber with a fully lined refractory system. The kiln-like atmosphere allows for an amazing long day or overnight burn. The single lever combustion control allows for simple regulation of the burn rate.

No Power. . . No Problem!

We all feel vulnerable when there is a power outage, but with a Napoleon® wood fireplace, stove or insert, you can rely on comfort and heat when you need it most. Napoleon® wood burning products double as a reliable cooking source, transferring heat directly to your pot or frying pan. Rest assured, you can stay safe, warm and cozy while enjoying a nice hot meal when the power is out!

Warming Homes, Not The Environment

Napoleon® products are designed not only for outstanding heating efficiencies but Napoleon® also takes great pride in their commitment to provide environmentally friendly wood burning products. Napoleon's patented wood burning technology exceeds EPA (Environmental Protection Agency) standards and has the cleanest burn and lowest emissions, substantially making a difference in keeping our environment clean.

For Best Performance...

Combining your Napoleon stove or fireplace insert with a stainless steel liner and insulation, is the best way to insure optimum performance. The liner will insure proper draft for your appliance, and the insulation will make that draft much more efficient. See below coupon for details.

The Bottom Line

Here at Rockford, we make sure that our customers are at an advantage when it comes to the bottom line. Therefore, when purchase a Napoleon stove from Rockford, you get all of these benefits:

  • Best rated by Consumer Reports (See left column link)
  • FREE Shipping
  • We'll take care of the sales tax


DIY Center

(AKA ‘The Rockford Files’)

From video tutorials to product walkthroughs, we have a variety of DIY resources just for you! Click the button below to view our entire library.


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Our 316Ti flexible chimney liner and chimney liner components have passed the rigorous testing at the Underwriters Laboratories with best in class status and are UL Listed. So if you are looking for UL listed chimney liner sold directly to homeowners, then look no further than Rockford Chimney

Customer Testimonials

Back in July you gave me excellent advice re. sizing/purchasing a flue liner for the chimney associated with my wood stove. I'd like to thank you once agai... More

—AE Northfield, MN

A few weeks ago I ordered a chimney liner system for my fireplace insert. Your salesman recommended the liner system plus the insulating blanket. I just wa... More

—AH Happy customer

Just got around to installing my new smooth flexible liner and deluxe terra cotta cap (wow). The quality of your product is second to none. Very pleased an... More

—B.B. from Massachusetts

Thanks so much for the great tech service from Dennis, very knowledgable, friendly and proffessional.Your website is the best, beats your competition by fa... More

—Bill in Knoxville

Sue and Dennis, I received the final part of my order yesterday (the chimney cap that actually fits over the chimney chase). It looks wonderfu... More


Hello, I was shopping for an fireplace insert and called RCS to ask why they were so much cheaper than my local guy, the reply was " we sell thousand of th... More

—Chris, PA.